CommonBond used to refinance student loans and make private student loans. You can’t get a new loan from it now. Its website, commonbond.co, returns a “410 Gone” error, which is how a web server says a page has been taken down for good, and there’s no application anywhere to fill out.
That leaves two kinds of people landing here: borrowers who still owe a CommonBond loan, and people who heard the name and wanted to refinance with it. Here’s what each of you should do.
The short answer
- CommonBond isn’t taking applications. Its site is gone.
- If you still have a CommonBond loan, you still owe it. Check your statements or your credit report for your current servicer, and keep paying.
- Want to refinance? Compare lenders that are still open, and think hard before you refinance federal loans.
If you still have a CommonBond loan
A lender closing its website doesn’t cancel what you owe. The loan and the terms you signed stay the same, and someone is still collecting the payments. Your job is to find out who.
- Find your most recent statement or payment email. The company named on it is who you pay and who you call.
- No statement? Pull your free credit report at AnnualCreditReport.com. The student loan shows up with the name of the company reporting it, and that’s the one to contact.
- Call that company to confirm your balance and due date. Then make sure autopay is set up with them. Autopay set up years ago can stop when a loan changes hands.
- Pay only through the servicer named on your statement or credit report. If a company you’ve never heard of calls or emails asking you to pay it instead, hang up and call the number on your statement.
One thing that trips people up: a CommonBond loan is a private loan. It won’t show on studentaid.gov. It can’t go into a federal Direct Consolidation Loan either, and federal plans like RAP and PSLF don’t apply to it.
Should you refinance your old CommonBond loan?
Maybe. Since it’s already a private loan, refinancing it doesn’t cost you any federal protections. The question is just whether you can get a lower rate.
If your credit and income are better than when you took the loan out, there’s a decent chance you can. Checking is a soft credit pull at most lenders, so look before you decide. Before you switch, find out what hardship options your current loan has (like forbearance if you lose your job) and compare them with the new lender’s. A slightly lower rate isn’t worth much if you’d lose a safety net you might need.
Next stepSee what a lower rate would save you with our student loan refinance calculator.
Refinance a private loan: compare offers with Splash Financial
- See offers from Splash’s lending partners with a soft credit pull. Continuing to apply leads to a hard pull.
- No application fees, no origination fees and no prepayment penalties.
- Fixed terms of 5 to 20 years and variable terms of 5 to 25 years. Minimum $5,000.
- Best fit: private loans, a four-year degree, and credit of 700 or higher.
Splash Financial is a marketplace, not the lender. Your loan comes from one of its lending partners, and some are credit unions you’d need to join. Not all rates and amounts are available in every state. If you refinance federal loans through Splash, you lose federal benefits for good.
Looking for a CommonBond alternative?
Plenty of lenders still refinance student loans. Our guide to refinancing student loans covers the ones still taking applications, and these reviews go deeper on single lenders:
- SoFi student loan refinance, which also takes borrowers who didn’t finish their degree
- Earnest refinance review
- LendKey review, for refinancing through credit unions and community banks
- Laurel Road, which is now KeyBank
If any of your loans are federal, slow down here.
Before you refinance federal loans
Federal student loans can’t be refinanced inside the federal system. Refinancing them with a private lender takes them out for good, and Federal Student Aid says plainly that you lose the benefits.
That means no income-driven repayment (RAP or IBR), no Public Service Loan Forgiveness or other federal forgiveness, no federal deferment or forbearance, and no federal death or disability discharge. There’s no way back once the new loan pays off the old ones.
If you mainly want one payment for several federal loans, the federal option is a Direct Consolidation Loan, which keeps your loans federal. Our student loan consolidation guide explains how that works and what it can reset.
Frequently asked questions
You can’t get a new loan from CommonBond. Its website, commonbond.co, returns a 410 Gone error, which means the page has been removed for good, and there’s no application to fill out.
Check your most recent statement or payment email first. If you don’t have one, pull your free credit report at AnnualCreditReport.com. The loan is listed under the company reporting it, and that’s who to call.
Yes. The website going away doesn’t cancel the loan or change its terms. Keep paying the servicer named on your statement or credit report, and make sure autopay is still set up with them.
No. A CommonBond loan is a private loan, and private loans can’t go into a federal Direct Consolidation Loan. You can refinance it with another private lender if you qualify for a better rate.
Yes, with any private lender that approves you. Because it’s already private, you don’t give up federal protections by refinancing it. Compare rates with soft pulls, and check what hardship options you’d be giving up first.
Sources (5)
We use primary sources wherever we can: Federal Student Aid, the U.S. Department of Education, the IRS, federal regulations and each company’s own site.
- Federal Student Aid. Financial aid dictionary: refinance. studentaid.gov. Accessed October 22, 2026.
- Federal Student Aid. Student loan consolidation. studentaid.gov. Accessed October 22, 2026.
- Annual Credit Report. Free credit reports. annualcreditreport.com. Accessed October 22, 2026.
- Splash Financial. Student loan refinancing. splashfinancial.com. Accessed October 22, 2026.
- Splash Financial. Disclaimers. splashfinancial.com. Accessed October 22, 2026.
